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ClosedBrackets
For websites, apps, SaaS products, and AI-built MVPs

AI got you started.
We keep it working.

Gemini, ChatGPT, and Claude can help you ship fast. Maintaining the product, fixing edge-case bugs, handling minor website changes, and knowing what to ask next still takes real engineering. That is where we come in.

Need someone to close the brackets? This is the support portal we built around that job.

See support plansOpen Portal
{ }
ClosedBrackets
Workspace
Dashboard
My Project
Requests
Support
Dashboard
3
ME
Open Requests
2
Completed
14
Plan
Growth
Open Requests+ New
Fix Stripe webhook timeout on checkoutIn Progress
Navigation enhancement quote sharedNeeds Quote
Custom review call confirmedScheduled
Latest Updates
3 new
Q
Quote
Navigation enhancement quote shared
2m
M
Message
Developer replied in Stripe webhook request
18m
P
Project
Review call confirmed for Apr 8
1h
(01)Inside the portal

A simpler look at how the support product works.

The point is clarity: clean approvals, clean request handling, and clear project visibility for the client.

Custom Reviews

Custom maintenance plans still feel structured and clear.

If the standard plans do not fit, we review the product, schedule a call when needed, and share a clean monthly proposal inside the portal before any work starts.

Scheduled review callCustom proposalPlan activation
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ClosedBrackets
Workspace
Dashboard
My Project
Requests
Support
Custom maintenance reviewAwaiting Payment
Maintenance plan review
Existing product reviewed. Best-fit maintenance plan prepared.
Custom Plan
Plan
Enterprise
Requests
6 / month
Support
Priority
Scheduled Review Call
Apr 8 · 5:30 PM
Google Meet ready
Proposal Shared
$1,200/ month
Pay & start ongoing maintenance
Requests & Quotes

Maintenance stays in scope. Bigger changes get quoted cleanly.

Bug fixes, audits, and minor changes stay in structured request threads. If a request expands into additional work, the quote is handled inside that same thread.

Chat threadQuote bannerRequest timeline
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ClosedBrackets
Workspace
Dashboard
My Project
Requests
Support
Navigation restructure + portfolio tabNeeds Quote
SubmittedScope ReviewQuote SharedReady to Start
Additional Work Quote
$180 one-time
Menu change plus one new portfolio tab
Approve quote
ME
You · 2:14 PM
Can you change how this menu works and add a new portfolio tab with case studies?
CB
ClosedBrackets · 2:19 PM
This expands the scope, so we quoted it here before work starts.
ME
You · 2:23 PM
Perfect. Keep it in this request.
My Project

Clients can always see the important project details at a glance.

Each project has one workspace for the plan, assigned developer, active request, support access, and current progress without forcing the client to dig.

Assigned developerLive visibilitySupport access
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ClosedBrackets
Workspace
Dashboard
My Project
Requests
Support
Switch Project
Atlas Commerce
My ProjectAtlas Commerce
Growth Plan Active
Workspace Snapshot
One place for plan, developer, request, and support.
Plan
Growth
Requests Left
2 this cycle
Support Access
Portal chat
Latest Billing
Paid Apr 1
AN
Ahmed Nawaz
Assigned developer
Project Progress
Subscription active
Developer assigned and latest request in progress.
Active Request
Stripe webhook timeout
Live updates stay attached to the workspace.
(02)Process

Maintenance stays simple. Bigger work gets handled properly.

01
Choose a plan or request a custom review

Start on a standard support plan or ask us to review your current product if you need tailored maintenance coverage.

02
Review the product context

We learn the current stack, maintenance load, and support expectations. Custom setups can include a scheduled review call.

03
Submit clear maintenance requests

Each request is one clearly defined task, with its own chat, status flow, history, and delivery trail.

04
Quote extra work when scope expands

If something turns into a bigger change, we send a separate quote inside the same request before work starts.

05
Track the relationship in one workspace

Clients can see plan status, project progress, support activity, review calls, approvals, and developer updates in one place.

(03)Pricing

Plans for ongoing support.

Start with a small audit, recurring fixes, or deeper monthly coverage. Included requests are for maintenance work. Larger enhancements and new features are scoped separately.

Basic

$299/month

Essential maintenance for small projects.

  • ✓Email support
  • ✓Bug fixes & content updates
  • ✓Code-level website maintenance
  • ✓1 included maintenance request / month
Start Basic
Most Popular

Growth

$799/month

Ongoing maintenance for active products.

  • ✓Support chat
  • ✓Bug fixes, content & UI updates
  • ✓Performance & code improvements
  • ✓Third-party integrations
  • ✓3 included maintenance requests / month
Start Growth
Best Value

Authority

$1,499/month

High-volume support with a dedicated developer.

  • ✓Priority support
  • ✓Everything in Growth
  • ✓Developer with priority availability
  • ✓Faster turnarounds & priority queue
  • ✓10 included maintenance requests / month
Start Authority
Tailored

Enterprise

Customreviewed with you

Tailored maintenance coverage for existing products that need a non-standard fit.

  • ✓Custom support setup
  • ✓Review of your current codebase and support needs
  • ✓Coverage matched to your product and monthly workload
  • ✓Pricing set after maintenance review
  • ✓Request capacity confirmed after review
Request custom maintenance review

Need tailored maintenance coverage for an existing product? Request a custom maintenance review →

(04)FAQ

Frequently asked.